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Whatsapp CRM

Create Template

Create a new WhatsApp message template for your business communications.

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Select Template Type

WhatsApp Business Template Guidelines

Follow these rules to ensure your template complies with WhatsApp Business Template API requirements and gets approved.

Template Rules

  • Choose appropriate template type (Authentication, Marketing, Utility)
  • Provide clear, non-misleading content
  • Include examples for all variables used
  • Footer text limited to 60 characters

Button Rules

  • Maximum 10 buttons per template
  • Only 1 Copy Code button allowed
  • Only 1 Phone Number button allowed
  • Maximum 2 URL buttons allowed
  • Quick Reply buttons must be grouped together
  • Button text limited to 25 characters

Variable Rules

  • Use {{variable}} format
  • Provide examples for all variables used
  • URL buttons: max 1 variable at end of URL
  • Header & Body: unlimited variables allowed

Character Limits

  • Header Text: Unlimited
  • Body Text: Unlimited
  • Footer Text: 60 characters
  • Button Text: 25 characters
  • URL: 2000 characters
  • Copy Code: 15 characters
Important Note

Templates must comply with WhatsApp's Commerce Policy and be approved before use. Non-compliant templates may be rejected or suspended. Always test your templates thoroughly before submitting for approval.